Cleveland Clinic's MyConsult programme

MyConsult: when you need a global second opinion

When a specialist treats a complex medical issue, they sometimes want to speak to other specialists in their field. Getting a second specialist opinion is useful when treating life-threatening and life-changing conditions, especially if the treatment is not well known or if the treatment methods are new. This is easy enough if both specialists are in the same city, but what about getting a second opinion from one of the most well-known and respected medical centres in the world?

Cleveland Clinic is a non-profit, multispecialty academic and medical centre. The clinic integrates clinical and hospital care with research and education, which achieves optimal outcomes in the treatment of rare and complex conditions. They are recognised as leaders in providing second opinions, especially in cases where there is limited expertise.

With Cleveland Clinic's MyConsult service, you and your doctor can get the insights of an international expert specialist on your case and it's all done online.

You and your specialist can ask for a second opinion

  • If you want to consider more treatment options for your diagnosis
  • If your condition is not improving
  • If you have received different opinions from treating doctors in South Africa

What the second opinion service with The Clinic by Cleveland Clinic offers you

The service offers a second opinion on the diagnosis and treatment of more than 1 200 conditions in the form of a report. It is an online service that makes it possible for a board-certified medical expert who specialises in your condition to examine all your information and give you and your treating doctor a second opinion.

We repay you half of what you spend on MyConsult

If you and your treating specialist decide to get a specialist second opinion from Cleveland Clinic, you have to pay their fee and then send UKZN Medical Scheme the account. We will then pay you 50% of the amount you paid to Cleveland Clinic from the Risk Benefit.

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