a
Menu Icon
TERMS OF SERVICE
Definitions
We, us and our
Discovery Life Limited, a public company with limited liability, as well as a licensed insurer and authorised financial and credit services provider, registered under the company laws of the Republic of South Africa, registration number 1966/003901/06; Discovery Life Investment Services Pty (Ltd): Registration number 2007/005969/07; Discovery Life Collective Investments (Pty) Ltd: Registration number 2007/008998/07; Cogence (Pty) Ltd Registration number 2009/011658/07, and where applicable Discovery Vitality (Proprietary) Limited ("Vitality"), a private company with limited liability registered under the company laws of the Republic of South Africa, or both companies as the case may be. The main place of business of the above companies is at 1 Discovery Place, Sandton, Johannesburg 2196
You and your
means the owner of the investment or a member of a retirement fund.
Investment
The investments means the local or international investment portfolio, investment portfolios or funds, or model portfolios comprising a group or groups of investment instruments, including any financial products, derivative instruments, securities, loans of money, and any other assets or investment instruments that are managed from time to time by Cogence on behalf of the client in terms of this mandate.
Your personal information
refers to all personal information the Discovery Group has about you, or the persons who are related to you or under your authority (as relevant). It includes: · Financial information · Information about your health, race or ethnic origin, biometrics, criminal behaviour and religion · Your gender or sex · Your age · Unique identifiers, such as your identity number or contact numbers; and · Addresses.
Process information
means the automated or manual activity of collecting, recording, organising, storing, updating, distributing and removing or deleting personal information.
Competent person
means anyone who is legally competent to consent to any action or decision being taken for any matter concerning a child, for example a parent or legal guardian.
Discovery Group / Discovery
refers to Discovery Limited and its subsidiaries.
Purpose of this Privacy Statement
When you engage with us, you trust us with personal information about yourself, your spouse, your dependants, your beneficiaries and (in some cases) your employees. We are committed to protecting your right to privacy. We will take all reasonable steps to keep Your Personal Information safe and confidential. The purpose of this Privacy Statement is to set out how we collect, use, share and otherwise process your personal information, in line with the Protection of Personal Information Act (POPIA).
Acceptance is voluntary
You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions. However, we need your acceptance to activate and service your investment.

This means that if you do not accept the terms and conditions, we cannot activate and service your investment. The acceptance of these terms and conditions and the permission given to process your personal information will continue after your death.
We keep personal information confidential
We will keep your personal information confidential. You may have given us this information yourself or we may have collected it from other sources. If you share your personal information with any third parties, we will not be responsible for any loss you, your dependants, your beneficiaries or your spouse suffers.
Authority to act for other people
You warrant that when you give us personal information about your dependants, beneficiaries or spouse, you have their permission to share their personal information with us. You understand that when you include your spouse, beneficiaries or dependants on your application, we will process their personal information for the activation of the policy or benefit and to pursue their legitimate interest. We will also process their information for the purposes set out in this Privacy Statement and any other related purpose. If you are giving consent for us to Process information of a person under 18 (a minor), you confirm that you are a competent person and that you have authority to give consent on their behalf.
Consent
By signing this form, you confirm that you give us consent to: · Share the policy information with the appointed financial adviser, including your personal information. This refers to information that is necessary to ensure the efficient administration of the policy and to make sure that we comply with all relevant legislation. · Share your health information with the financial adviser during any underwriting process. · Process your information using automated means (that is without human intervention in the decision-making process) to make a decision about you or your application for any product or service. You may query the decision made about you.
Indemnity and the parties' responsibilities
You agree to indemnify us against any loss or damage, direct or indirect, that you (as an investor) suffer because of the unauthorised use of your personal information. Each party accepts responsibility to the extent that the activities of processing personal information fall under the control of that party. They also agree to indemnify the other parties against any loss or damage, direct or indirect, that an investor may suffer because of any unauthorised use of your personal information or if a breach of the personal information occurs. However, this is only if that party controls the processing of that personal information.
Sanction screening
You consent and agree that: · We may process your information and the information of your shareholders and beneficial owners, including personal and special personal information, to do sanction screening against all mandatory and non-mandatory sanctions lists and to monitor transactions. · You also consent to us communicating such personal information to local and international regulatory bodies as well as to other entities in the Discovery Group if you, your shareholders or beneficial owners are matched to one of these sanctions lists. You understand that we may immediately end this agreement or application if you or any shareholders or beneficial owners are found to be on a sanctions list.
Purpose for processing your personal information
You agree that we may process your personal information for the following purposes: · Administering this investment · Assessing any claims under this investment · Allowing any of the following to let you know about or offer to you any improved benefits or new products that you may qualify for: · Any company in the Discovery Group · Any third-party provider · Any financial services provider or its representative approved by Cogence · Giving relevant information, including your personal information, to a contracted third party who needs the information to provide a service to you for this investment. We will make sure that the third party has agreed to keep the information confidential.
Sharing personal information with third parties
If a third party asks us for any of your personal information, we will share it with them only if: · You have already given your consent for the disclosure of this information to that third party. · We have a legal or contractual duty to give the information to that third party. · It is for any of the purposes set out in this privacy statement.
Sharing personal information with Vitality
If you are a member of the Vitality programme, you further agree that we may process your personal information for: · Administering the Vitality programme · Rendering any services that you or any dependant on your Vitality policy may need · Rendering services through Vitality · Giving relevant information to a contracted third party who needs such information to render a service to you or any dependant on your Vitality policy. This is only if such contracted third party agrees to keep the information confidential.
Sharing personal information with the Discovery Group
You confirm that we may share your personal information within the Discovery Group of companies for all the following: · Administration · Fraud prevention · Providing Group-wide services, benefits and infrastructure (where necessary) to help you in your personal or professional capacity
Sharing for research and improvement purposes
You also confirm that we may share, both within the Discovery Group and with our service providers, and combine all your personal information, including your unique identifiers. It can be for any one or more of the following purposes, directly or through a third party: · Market, statistical and academic research, including cross-company analytics · The customisation and enhancement of our benefits and services to meet your needs · The conducting of surveys relating to our products and services · The marketing of our services to you. You agree that we may share your personal information with third parties, such as academics and researchers, including those outside South Africa. We make sure that the academics and researchers will keep your personal information confidential and all data will be made anonymous to the extent possible and where appropriate. If we publish the results of this research, we will not identify you by name. No personal information will be made available to a third party unless that third party has agreed to abide by strict confidentiality protocols that we call for. If we want to share your personal information for any other reason, we will do so only with your permission.
Obtaining and sharing personal information for credit purposes
By signing this application form, you authorise us to get and share information about your creditworthiness with any credit bureau or credit providers industry association or industry body. This includes information about credit history, financial history, judgments, default history and sharing of information for risk analysis, tracing and any related purposes.
Right to communicate electronically
We have the right to communicate with you electronically about any changes on your investment, including your contributions or changes and improvements to the benefits you are entitled to on the investment you have chosen.
Obtaining personal information for data quality purposes
We have a duty to take all reasonably practicable steps to make sure your personal information is complete, accurate, not misleading and updated on a regular basis. To do this, we will always try to get personal information from you directly. Where we cannot, we will use verifiable independent third-party data sources.
Duty to keep you informed
We have a duty to keep you updated about any offers and new products that we make available from time to time. Any entity within the Discovery Group and contracted third-party service providers may communicate with you about these.
Direct Electronic Marketing
You may opt out of electronic marketing by: · Logging in to your profile on www.discovery.co.za or the Discovery app · Following the unsubscribe prompts on the electronic marketing communication received · By letting your appointed financial adviser know · By calling 0860 67 57 77 We will store your personal information so we can action this request and action it as soon as reasonably possible.
You have the right to know what personal information we have
We may keep your personal information until you ask us to delete or destroy it. We will comply with your request unless the law allows us to retain your personal information or where we think it is necessary to retain your personal information for the pursuit of our legitimate business purposes. You have the right to know what personal information we hold about you. We will take all reasonable steps to confirm your identity before giving details of your personal information. We may charge a fee for this service and we will let you know what it is when you ask for your information. You have the right to ask us to update, correct or delete your personal information by completing the Request for Deletion or Correction of Information form that is available on the Discovery website at www.discovery.co.za/corporate/privacy/. Where we cannot delete your personal information, we will take all steps to make it anonymous. The following are examples of laws that call for us to collect and keep personal information: · The Financial Advisory and Intermediary Services Act (FAIS) · The Financial Intelligence Centre Act (FICA) · The Long-term Insurance Act (LTIA) · The Financial Sector Regulation Act (FSRA) · The Consumer Protection Act (CPA) · The Pension Funds Act (PFA) · The Collective Investment Schemes Control Act (CISCA)
Transferring your personal information outside South Africa
You agree that we may transfer your personal information outside South Africa: · If you give us an email address that is hosted outside South Africa · To administer certain services, for example cloud services · Where needed to administer any offshore product, for example your Global Endowment Investment We will make sure that any country, company or person that we pass your personal information to agrees to treat your information with the same level of protection as we must.
Sharing your personal information for merger, acquisition or sale purposes
If we become involved in a proposed or actual merger, acquisition or any form of sale of any assets, we have the right to share your personal information with third parties in connection with the transaction. In the case of a merger, acquisition or sale, the new entity will have access to your personal information. The terms of this Privacy Statement will continue to apply.
Changing this Privacy Statement
We may change this Privacy Statement at any time. The most updated version will be always be available on www.discovery.co.za/corporate/privacy/.
What to do if you have any concerns
If you believe that we have used your personal information contrary to this Privacy Statement, you have the right to lodge a complaint with the Information Regulator. However, we encourage you to first follow our internal complaints process to resolve the complaint or to contact our information officer at privacy@discovery.co.za. If you have done this and you feel that we have not resolved your complaint adequately, please contact the Information Regulator.
Contact details for the Information Regulator (South Africa)
Information Regulator JD House 27 Stiemens Street Braamfontein Johannesburg PO Box 31533 Braamfontein Johannesburg 2001 PAIAComplaints@inforegulator.org.za or POPIAComplaints
Disclaimer Notice

This website is designed to provide general information about Cogence and its services. It is not intended to offer comprehensive solutions for any topics covered.

Please note that this website may contain technical, typographical, or other errors. We encourage you to contact Cogence to verify any information before relying on it. Updates and changes are periodically made to the information on this site, and these will be included in new editions. Cogence reserves the right, at its sole discretion, to modify or amend any criteria or information on this website without prior notice.

You acknowledge and agree that this site is provided on an "as is" and "as available" basis. Cogence, including its subsidiaries and affiliate companies, does not guarantee the timeliness, accuracy, reliability, completeness, or usefulness of any information on the site.

Affiliates

Our affiliates and partners include a diverse range of organizations that help us provide the best services and products to our customers. These include Discovery, BlackRock Investment Management (UK) Limited and RisCura Invest (Pty) Ltd.

Disclosures

Cogence (Pty) Ltd - Registration 2009/011658/07. An authorised financial services provider (FSP No 52242). Product rules, terms and conditions apply.

Cogence (Pty) Ltd's products are managed and provided by Cogence (Pty) Ltd and may utilise offshore (non-South African) financial instrument-level asset allocations and separately, allocations in connection to offshore (non-South African) and onshore (South African) asset classes provided by BlackRock. BlackRock has not provided any specific financial instrument-level based allocations in relation to onshore (South African) financial instruments and other third party asset-based allocations may have been utilised in respect of any financial instrument-level based allocations relating to onshore (South African) financial instruments. BlackRock does not provide any service or product to you and has not considered the suitability of its asset allocations against individual needs, objectives and risk tolerances for investors.

As such, BlackRock's asset allocations do not constitute investment advice or an offer to sell or a solicitation of an offer to buy any securities. BlackRock's asset allocations may be designed with an aim to outperform certain thirdparty benchmarks or utilise a combination of weightings from these but these benchmarks are not used to define asset allocation and these asset allocations are provided with no guarantee that such benchmarks or combinations (as applicable) will be outperformed.

Cogence may provide hypertext links to websites or webpages which are operated by third parties. These websites may include links to other websites or webpages operated by third parties. Users are advised to exercise caution and discretion when accessing such links. Cogence does not accept any responsibility for the content, services, or products available on any third-party websites or webpages linked to this site. No warranties, guarantees, or representations are made by Cogence regarding the content of these linked sites.

Please note that information transmitted via the Internet, including without limitation e-mail, is susceptible to monitoring and interception. You are therefore discouraged from transmitting to Cogence any information, which may be confidential, proprietary or sensitive. You shall bear all risk of transmitting such information in this manner and under no circumstances will Cogence be liable for any loss, harm or damage suffered by you as a result thereof. Cogence reserves the right to request independent verification of any information transmitted via e-mail and you consent to such verification should Cogence deem it necessary.

The information and names mentioned in this document may include references to third party entities. These references are provided for informational purposes only and do not constitute an endorsement or guarantee by Cogence. Users are advised to independently verify the information before relying on it. Whilst Cogence has taken reasonable measure to ensure the integrity of the content, under no circumstances shall Cogence be liable for any loss, harm, or damage arising from the use or reliance on third party information.

BlackRock® is a registered trademark of BlackRock, Inc. and its affiliates ("BlackRock") and is used under license. BlackRock makes no representations or warranties regarding the advisability of investing in any product or the use of any service offered by Cogence (Pty) Ltd. BlackRock has no obligation or liability in connection with the operation, marketing, trading or sale of any product or service offered by Cogence (Pty) Ltd.

BlackRock's Aladdin Wealth platform is designed for financial professional use only and is not intended for end investor use. Aladdin Wealth is a financial technology and risk analytics platform that is independent of Cogence. Cogence program users undertake sole responsibility and liability for investment or other decisions related to the technology's calculations and for compliance with applicable laws and regulations. The technology should not be viewed or construed by any Cogence program users, or their customers or clients, as providing investment advice or investment recommendations to any parties. This material should not be construed as a representation or guarantee that use of Aladdin Wealth technology will satisfy your legal or regulatory, or tax or accounting, obligations. BlackRock, as provider of the technology, does not assume any responsibility or liability for your compliance with applicable regulations or laws, or tax or accounting obligations. BlackRock may modify or discontinue any functionality or service component described herein at any time without prior advance notice to you.

RisCura Invest (Pty) Ltd, is an authorised financial services provider and holds a FAIS Category II License. Product rules, terms and conditions apply. RisCura makes no warranties or representations that the content and services available from the RisCura will always be accurate, correct, or error-free. While RisCura will take reasonable steps to ensure the quality and accuracy of the content, we encourage you to report any incorrect or false information. However, RisCura reserves the right to exercise its right to free expression and determine the content at its sole and absolute discretion.

Offer

When considering the purchase or sale of a financial product based on forecast illustrations, hypothetical data, or projections, it is crucial to understand that these figures are not guaranteed. They are merely estimates based on certain assumptions and models that may not accurately predict future performance. Market volatility, economic changes, and numerous other factors can impact actual results. Therefore, relying solely on these forecasts can lead to unexpected outcomes, and it is important to consider them as one of many tools in making an informed decision. Always consult with a qualified financial advisor to help assess the risks and align any financial actions with your individual goals and circumstances

All important information relating to funds/model portfolios can be found https://www.cogence.co.za/portal

Performance

Performance for Collective Investment Schemes is calculated using the Total Returns Index (TRI), net of fees, with all dividends and/or income declarations reinvested on the declaration date at the net asset value price at that time. Investment performance is for illustrative purposes only.

Collective Investment Schemes (Unit Trusts) are generally medium to long-term investments. The value of participatory interests (units) or the investment may go down as well as up. Past performance is not necessarily a guide to future performance. Collective Investment Schemes are traded at ruling prices and can engage in borrowing and scrip lending (i.e. borrowing and lending of assets). The manager does not provide any guarantee, either with respect to the capital or the return of a portfolio. Any forecasts and/or commentary in this document are not guaranteed to occur. Different classes of participatory interests apply to these portfolios and are subject to different fees and charges. A schedule of all fees and charges, inclusive of VAT and maximum commissions, is available on request from us or from your financial adviser. Forward pricing is used. Lump-sum performance returns are being quoted. Income distributions, prior to deduction of applicable taxes, are included in the performance calculations. NAV to NAV figures have been used for the performance calculations, as calculated by the manager at the valuation point defined in the deed, over all reporting periods. Investment performance calculations are available for verification upon request by any person. Reinvestment of income is calculated on the actual amount distributed per participatory interest, using the ex-dividend date NAV price of the applicable class of the portfolio, irrespective of the actual reinvestment date.

A fund of funds is a registered Collective Investment Scheme that invests in portfolios of Collective Investment Schemes that levy their own charges, which could result in a higher fee structure for the fund of funds. A co-named portfolio, is a third party named portfolio bearing the name of both the manager and the FSP, that the manager retains full legal responsibility for the third party named portfolio. Where foreign securities are included in a portfolio there may be potential constraints on liquidity and the repatriation of funds, macroeconomic risks, political risks, foreign exchange risks, tax risks, settlement risks, and potential limitations on the availability of market information.

A Model Portfolio is a portfolio the effectively "wraps" a selection of Collective Investment Schemes that levy their own charges, which could result in a higher fee structure for the portfolio. Performance is calculated using net returns (after fees) of the underlying Collective Investment Schemes. Performance numbers are for a notional portfolio and does not reflect the actual performance of the client invested in the wrap fund.

Past performance is not necessarily an indication of future performance. Forecasts and examples are for illustrative purposes only and are not guaranteed to occur. Any projections contained in the information are estimates only and are not guaranteed to occur. The projections are subject to market influences and contingent upon matters outside the control of the company, so may not be realised in the future.

Contact Us

© Cogence. All rights reserved

Cogence (Pty) Ltd - Registration 2009/011658/07. An authorised financial services provider (FSP No 52242). BlackRock® is a registered trademark of BlackRock, Inc. and its affiliates ("BlackRock") and is used under license. BlackRock makes no representations or warranties regarding the advisability of investing in any product or the use of any service offered by Cogence (Pty) Ltd. BlackRock has no obligation or liability in connection with the operation, marketing, trading or sale of any product or service offered by Cogence (Pty) Ltd.

TERMS OF SERVICE
Definitions
We, us and our
Discovery Life Limited, a public company with limited liability, as well as a licensed insurer and authorised financial and credit services provider, registered under the company laws of the Republic of South Africa, registration number 1966/003901/06; Discovery Life Investment Services Pty (Ltd): Registration number 2007/005969/07; Discovery Life Collective Investments (Pty) Ltd: Registration number 2007/008998/07; Cogence (Pty) Ltd Registration number 2009/011658/07, and where applicable Discovery Vitality (Proprietary) Limited ("Vitality"), a private company with limited liability registered under the company laws of the Republic of South Africa, or both companies as the case may be. The main place of business of the above companies is at 1 Discovery Place, Sandton, Johannesburg 2196
You and your
means the owner of the investment or a member of a retirement fund.
Investment
The investments means the local or international investment portfolio, investment portfolios or funds, or model portfolios comprising a group or groups of investment instruments, including any financial products, derivative instruments, securities, loans of money, and any other assets or investment instruments that are managed from time to time by Cogence on behalf of the client in terms of this mandate.
Your personal information
refers to all personal information the Discovery Group has about you, or the persons who are related to you or under your authority (as relevant). It includes: · Financial information · Information about your health, race or ethnic origin, biometrics, criminal behaviour and religion · Your gender or sex · Your age · Unique identifiers, such as your identity number or contact numbers; and · Addresses.
Process information
means the automated or manual activity of collecting, recording, organising, storing, updating, distributing and removing or deleting personal information.
Competent person
means anyone who is legally competent to consent to any action or decision being taken for any matter concerning a child, for example a parent or legal guardian.
Discovery Group / Discovery
refers to Discovery Limited and its subsidiaries.
Purpose of this Privacy Statement
When you engage with us, you trust us with personal information about yourself, your spouse, your dependants, your beneficiaries and (in some cases) your employees. We are committed to protecting your right to privacy. We will take all reasonable steps to keep Your Personal Information safe and confidential. The purpose of this Privacy Statement is to set out how we collect, use, share and otherwise process your personal information, in line with the Protection of Personal Information Act (POPIA).
Acceptance is voluntary
You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions. However, we need your acceptance to activate and service your investment.

This means that if you do not accept the terms and conditions, we cannot activate and service your investment. The acceptance of these terms and conditions and the permission given to process your personal information will continue after your death.
We keep personal information confidential
We will keep your personal information confidential. You may have given us this information yourself or we may have collected it from other sources. If you share your personal information with any third parties, we will not be responsible for any loss you, your dependants, your beneficiaries or your spouse suffers.
Authority to act for other people
You warrant that when you give us personal information about your dependants, beneficiaries or spouse, you have their permission to share their personal information with us. You understand that when you include your spouse, beneficiaries or dependants on your application, we will process their personal information for the activation of the policy or benefit and to pursue their legitimate interest. We will also process their information for the purposes set out in this Privacy Statement and any other related purpose. If you are giving consent for us to Process information of a person under 18 (a minor), you confirm that you are a competent person and that you have authority to give consent on their behalf.
Consent
By signing this form, you confirm that you give us consent to: · Share the policy information with the appointed financial adviser, including your personal information. This refers to information that is necessary to ensure the efficient administration of the policy and to make sure that we comply with all relevant legislation. · Share your health information with the financial adviser during any underwriting process. · Process your information using automated means (that is without human intervention in the decision-making process) to make a decision about you or your application for any product or service. You may query the decision made about you.
Indemnity and the parties' responsibilities
You agree to indemnify us against any loss or damage, direct or indirect, that you (as an investor) suffer because of the unauthorised use of your personal information. Each party accepts responsibility to the extent that the activities of processing personal information fall under the control of that party. They also agree to indemnify the other parties against any loss or damage, direct or indirect, that an investor may suffer because of any unauthorised use of your personal information or if a breach of the personal information occurs. However, this is only if that party controls the processing of that personal information.
Sanction screening
You consent and agree that: · We may process your information and the information of your shareholders and beneficial owners, including personal and special personal information, to do sanction screening against all mandatory and non-mandatory sanctions lists and to monitor transactions. · You also consent to us communicating such personal information to local and international regulatory bodies as well as to other entities in the Discovery Group if you, your shareholders or beneficial owners are matched to one of these sanctions lists. You understand that we may immediately end this agreement or application if you or any shareholders or beneficial owners are found to be on a sanctions list.
Purpose for processing your personal information
You agree that we may process your personal information for the following purposes: · Administering this investment · Assessing any claims under this investment · Allowing any of the following to let you know about or offer to you any improved benefits or new products that you may qualify for: · Any company in the Discovery Group · Any third-party provider · Any financial services provider or its representative approved by Cogence · Giving relevant information, including your personal information, to a contracted third party who needs the information to provide a service to you for this investment. We will make sure that the third party has agreed to keep the information confidential.
Sharing personal information with third parties
If a third party asks us for any of your personal information, we will share it with them only if: · You have already given your consent for the disclosure of this information to that third party. · We have a legal or contractual duty to give the information to that third party. · It is for any of the purposes set out in this privacy statement.
Sharing personal information with Vitality
If you are a member of the Vitality programme, you further agree that we may process your personal information for: · Administering the Vitality programme · Rendering any services that you or any dependant on your Vitality policy may need · Rendering services through Vitality · Giving relevant information to a contracted third party who needs such information to render a service to you or any dependant on your Vitality policy. This is only if such contracted third party agrees to keep the information confidential.
Sharing personal information with the Discovery Group
You confirm that we may share your personal information within the Discovery Group of companies for all the following: · Administration · Fraud prevention · Providing Group-wide services, benefits and infrastructure (where necessary) to help you in your personal or professional capacity
Sharing for research and improvement purposes
You also confirm that we may share, both within the Discovery Group and with our service providers, and combine all your personal information, including your unique identifiers. It can be for any one or more of the following purposes, directly or through a third party: · Market, statistical and academic research, including cross-company analytics · The customisation and enhancement of our benefits and services to meet your needs · The conducting of surveys relating to our products and services · The marketing of our services to you. You agree that we may share your personal information with third parties, such as academics and researchers, including those outside South Africa. We make sure that the academics and researchers will keep your personal information confidential and all data will be made anonymous to the extent possible and where appropriate. If we publish the results of this research, we will not identify you by name. No personal information will be made available to a third party unless that third party has agreed to abide by strict confidentiality protocols that we call for. If we want to share your personal information for any other reason, we will do so only with your permission.
Obtaining and sharing personal information for credit purposes
By signing this application form, you authorise us to get and share information about your creditworthiness with any credit bureau or credit providers industry association or industry body. This includes information about credit history, financial history, judgments, default history and sharing of information for risk analysis, tracing and any related purposes.
Right to communicate electronically
We have the right to communicate with you electronically about any changes on your investment, including your contributions or changes and improvements to the benefits you are entitled to on the investment you have chosen.
Obtaining personal information for data quality purposes
We have a duty to take all reasonably practicable steps to make sure your personal information is complete, accurate, not misleading and updated on a regular basis. To do this, we will always try to get personal information from you directly. Where we cannot, we will use verifiable independent third-party data sources.
Duty to keep you informed
We have a duty to keep you updated about any offers and new products that we make available from time to time. Any entity within the Discovery Group and contracted third-party service providers may communicate with you about these.
Direct Electronic Marketing
You may opt out of electronic marketing by: · Logging in to your profile on www.discovery.co.za or the Discovery app · Following the unsubscribe prompts on the electronic marketing communication received · By letting your appointed financial adviser know · By calling 0860 67 57 77 We will store your personal information so we can action this request and action it as soon as reasonably possible.
You have the right to know what personal information we have
We may keep your personal information until you ask us to delete or destroy it. We will comply with your request unless the law allows us to retain your personal information or where we think it is necessary to retain your personal information for the pursuit of our legitimate business purposes. You have the right to know what personal information we hold about you. We will take all reasonable steps to confirm your identity before giving details of your personal information. We may charge a fee for this service and we will let you know what it is when you ask for your information. You have the right to ask us to update, correct or delete your personal information by completing the Request for Deletion or Correction of Information form that is available on the Discovery website at www.discovery.co.za/corporate/privacy/. Where we cannot delete your personal information, we will take all steps to make it anonymous. The following are examples of laws that call for us to collect and keep personal information: · The Financial Advisory and Intermediary Services Act (FAIS) · The Financial Intelligence Centre Act (FICA) · The Long-term Insurance Act (LTIA) · The Financial Sector Regulation Act (FSRA) · The Consumer Protection Act (CPA) · The Pension Funds Act (PFA) · The Collective Investment Schemes Control Act (CISCA)
Transferring your personal information outside South Africa
You agree that we may transfer your personal information outside South Africa: · If you give us an email address that is hosted outside South Africa · To administer certain services, for example cloud services · Where needed to administer any offshore product, for example your Global Endowment Investment We will make sure that any country, company or person that we pass your personal information to agrees to treat your information with the same level of protection as we must.
Sharing your personal information for merger, acquisition or sale purposes
If we become involved in a proposed or actual merger, acquisition or any form of sale of any assets, we have the right to share your personal information with third parties in connection with the transaction. In the case of a merger, acquisition or sale, the new entity will have access to your personal information. The terms of this Privacy Statement will continue to apply.
Changing this Privacy Statement
We may change this Privacy Statement at any time. The most updated version will be always be available on www.discovery.co.za/corporate/privacy/.
What to do if you have any concerns
If you believe that we have used your personal information contrary to this Privacy Statement, you have the right to lodge a complaint with the Information Regulator. However, we encourage you to first follow our internal complaints process to resolve the complaint or to contact our information officer at privacy@discovery.co.za. If you have done this and you feel that we have not resolved your complaint adequately, please contact the Information Regulator.
Contact details for the Information Regulator (South Africa)
Information Regulator JD House 27 Stiemens Street Braamfontein Johannesburg PO Box 31533 Braamfontein Johannesburg 2001 PAIAComplaints@inforegulator.org.za or POPIAComplaints
Disclaimer Notice

This website is designed to provide general information about Cogence and its services. It is not intended to offer comprehensive solutions for any topics covered.

Please note that this website may contain technical, typographical, or other errors. We encourage you to contact Cogence to verify any information before relying on it. Updates and changes are periodically made to the information on this site, and these will be included in new editions. Cogence reserves the right, at its sole discretion, to modify or amend any criteria or information on this website without prior notice.

You acknowledge and agree that this site is provided on an "as is" and "as available" basis. Cogence, including its subsidiaries and affiliate companies, does not guarantee the timeliness, accuracy, reliability, completeness, or usefulness of any information on the site.

Affiliates

Our affiliates and partners include a diverse range of organizations that help us provide the best services and products to our customers. These include Discovery, BlackRock Investment Management (UK) Limited and RisCura Invest (Pty) Ltd.

Disclosures

Cogence (Pty) Ltd - Registration 2009/011658/07. An authorised financial services provider (FSP No 52242). Product rules, terms and conditions apply.

Cogence (Pty) Ltd's products are managed and provided by Cogence (Pty) Ltd and may utilise offshore (non-South African) financial instrument-level asset allocations and separately, allocations in connection to offshore (non-South African) and onshore (South African) asset classes provided by BlackRock. BlackRock has not provided any specific financial instrument-level based allocations in relation to onshore (South African) financial instruments and other third party asset-based allocations may have been utilised in respect of any financial instrument-level based allocations relating to onshore (South African) financial instruments. BlackRock does not provide any service or product to you and has not considered the suitability of its asset allocations against individual needs, objectives and risk tolerances for investors. As such, BlackRock's asset allocations do not constitute investment advice or an offer to sell or a solicitation of an offer to buy any securities. BlackRock's asset allocations may be designed with an aim to outperform certain thirdparty benchmarks (or utilise a combination of weightings from these but these benchmarks are not used to define asset allocation and these asset allocations are provided with no guarantee that such benchmarks or combinations (as applicable) will be outperformed.

Cogence may provide hypertext links to websites or webpages which are operated by third parties. These websites may include links to other websites or webpages operated by third parties. Users are advised to exercise caution and discretion when accessing such links. Cogence does not accept any responsibility for the content, services, or products available on any third-party websites or webpages linked to this site. No warranties, guarantees, or representations are made by Cogence regarding the content of these linked sites.

Please note that information transmitted via the Internet, including without limitation e-mail, is susceptible to monitoring and interception. You are therefore discouraged from transmitting to Cogence any information, which may be confidential, proprietary or sensitive. You shall bear all risk of transmitting such information in this manner and under no circumstances will Cogence be liable for any loss, harm or damage suffered by you as a result thereof. Cogence reserves the right to request independent verification of any information transmitted via e-mail and you consent to such verification should Cogence deem it necessary.

The information and names mentioned in this document may include references to third party entities. These references are provided for informational purposes only and do not constitute an endorsement or guarantee by Cogence. Users are advised to independently verify the information before relying on it. Whilst Cogence has taken reasonable measure to ensure the integrity of the content, under no circumstances shall Cogence be liable for any loss, harm, or damage arising from the use or reliance on third party information.

BlackRock® is a registered trademark of BlackRock, Inc. and its affiliates ("BlackRock") and is used under license. BlackRock makes no representations or warranties regarding the advisability of investing in any product or the use of any service offered by Cogence (Pty) Ltd. BlackRock has no obligation or liability in connection with the operation, marketing, trading or sale of any product or service offered by Cogence (Pty) Ltd.

BlackRock's Aladdin Wealth platform is designed for financial professional use only and is not intended for end investor use. Aladdin Wealth is a financial technology and risk analytics platform that is independent of Cogence. Cogence program users undertake sole responsibility and liability for investment or other decisions related to the technology's calculations and for compliance with applicable laws and regulations. The technology should not be viewed or construed by any Cogence program users, or their customers or clients, as providing investment advice or investment recommendations to any parties. This material should not be construed as a representation or guarantee that use of Aladdin Wealth technology will satisfy your legal or regulatory, or tax or accounting, obligations. BlackRock, as provider of the technology, does not assume any responsibility or liability for your compliance with applicable regulations or laws, or tax or accounting obligations. BlackRock may modify or discontinue any functionality or service component described herein at any time without prior advance notice to you.

RisCura Invest (Pty) Ltd is an authorised financial services provider and holds a FAIS Category II license. Product rules, terms and conditions apply. RisCura makes no warranty or representations that the content and services provided will always be accurate, correct or error free. RisCura has no obligation or liability in connection with the operations, marketing or sale of any product or service offered by Cogence (Pty) Ltd.

Offers

When considering the purchase or sale of a financial product based on forecast illustrations, hypothetical data, or projections, it is crucial to understand that these figures are not guaranteed.

They are merely estimates based on certain assumptions and models that may not accurately predict future performance. Market volatility, economic changes, and numerous other factors can impact actual results. Therefore, relying solely on these forecasts can lead to unexpected outcomes, and it is important to consider them as one of many tools in making an informed decision. Always consult with a qualified financial advisor to help assess the risks and align any financial actions with your individual goals and circumstances.

All important information relating to funds/model portfolios can be found https://www.cogence.co.za/portal.

Performance

Performance for Collective Investment Schemes is calculated using the Total Returns Index (TRI), net of fees, with all dividends and/or income declarations reinvested on the declaration date at the net asset value price at that time. Investment performance is for illustrative purposes only.

Collective Investment Schemes (Unit Trusts) are generally medium to long-term investments. The value of participatory interests (units) or the investment may go down as well as up. Past performance is not necessarily a guide to future performance. Collective Investment Schemes are traded at ruling prices and can engage in borrowing and scrip lending (i.e. borrowing and lending of assets). The manager does not provide any guarantee, either with respect to the capital or the return of a portfolio. Any forecasts and/or commentary in this document are not guaranteed to occur. Different classes of participatory interests apply to these portfolios and are subject to different fees and charges. A schedule of all fees and charges, inclusive of VAT and maximum commissions, is available on request from us or from your financial adviser. Forward pricing is used. Lump-sum performance returns are being quoted. Income distributions, prior to deduction of applicable taxes, are included in the performance calculations. NAV to NAV figures have been used for the performance calculations, as calculated by the manager at the valuation point defined in the deed, over all reporting periods. Investment performance calculations are available for verification upon request by any person. Reinvestment of income is calculated on the actual amount distributed per participatory interest, using the ex-dividend date NAV price of the applicable class of the portfolio, irrespective of the actual reinvestment date.

A fund of funds is a registered Collective Investment Scheme that invests in portfolios of Collective Investment Schemes that levy their own charges, which could result in a higher fee structure for the fund of funds. A co-named portfolio, is a third party named portfolio bearing the name of both the manager and the FSP, that the manager retains full legal responsibility for the third party named portfolio. Where foreign securities are included in a portfolio there may be potential constraints on liquidity and the repatriation of funds, macroeconomic risks, political risks, foreign exchange risks, tax risks, settlement risks, and potential limitations on the availability of market information.

A Model Portfolio is a portfolio the effectively "wraps" a selection of Collective Investment Schemes that levy their own charges, which could result in a higher fee structure for the portfolio. Performance is calculated using net returns (after fees) of the underlying Collective Investment Schemes. Performance numbers are for a notional portfolio and does not reflect the actual performance of the client invested in the wrap fund.

Past performance is not necessarily an indication of future performance. Forecasts and examples are for illustrative purposes only and are not guaranteed to occur. Any projections contained in the information are estimates only and are not guaranteed to occur. The projections are subject to market influences and contingent upon matters outside the control of the company, so may not be realised in the future.

Contact Us

© Cogence. All rights reserved

Cogence (Pty) Ltd - Registration 2009/011658/07. An authorised financial services provider (FSP No 52242). BlackRock® is a registered trademark of BlackRock, Inc. and its affiliates ("BlackRock") and is used under license. BlackRock makes no representations or warranties regarding the advisability of investing in any product or the use of any service offered by Cogence (Pty) Ltd. BlackRock has no obligation or liability in connection with the operation, marketing, trading or sale of any product or service offered by Cogence (Pty) Ltd.

a